Get Advice

Get Advice

How to get free, impartial and confidential advice
Email Us Phone Us Self-help

If you need advice, information or guidance, Caithness Citizens Advice Bureau is here for you.

We provide support Monday to Friday 9.00-17.00, For our drop in service or to give us a call we are available; Thurso office Monday to Friday 10.00-14.00 01847-8894243  Wick Office Tuesday to Thursday 10.00-14.00  01955-605989 alternatively 

Visit the Citizens Advice website or the Money Map Tool for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.

It’s also easy to get in touch with us, in whichever way suits you best.

Contact  us by phone, email or use our self help resources. We offer support over the phone and email along wiith face to face appointments.

 

The bureau will produce, wherever possible, written information in a way that is accessible to ALL our clients and staff. There is a legal duty to meet the information needs of all clients following the implementation of Section 21 of the Disability Discrimination Act in October 1999 or to find alternative means to ensure accessibility.

This may take the form of written information in “large print” format due to the client being unable to read the information in the normal format. It is very important to ask the person concerned what size they would like the text in these circumstances.

In addition, many of the leaflet and information resources used by the bureau can be obtained in a range of accessible formats for clients. The bureau will take all reasonable steps to help the client.

Phone us

Give us a call to get advice on any issues or problems you’re facing, or to arrange an appointment at the bureau.

We can help with relatively simple issues over the phone, particularly if you’re looking for a quick answer to something straight-forward.

Email us

Send us an email with information about the issue you’re having and what type of advice you would like. Email is a useful way to contact us if you don't need an answer urgently. We’ll aim to get back to you within 1-2 business days.

Self-help

Visit the Citizens Advice Website for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.