Meet the Manager

Jill Smith is the Manager of Caithness and North Sutherland Citizens Advice Bureau and has run our charity since 2008. Formerly a Bank Manager, Jill has huge experience not only in running a busy organisation but also in dealing with the myriad issues which our clients need help with each and every day. Jill has achieved great success in developing CAB into a beacon organisation which deals with thousands of client issues every year.

Jill said “I believe in empowering staff to empower clients and in the delivery total quality at all times. We are a friendly and caring organisation and my vision is to continue to develop our service to cope with all the challenges of the future. Remember we are always here for you – the client – and we will  provide you with confidential and correct advice.. You can get help by calling at our Bureaux personally or by telephoning or emailing us. We also have Facebook and Twitter accounts where we post lots of useful information. We look forward to hearing from you”.